The helpdesk is now your weakest authenticator.
AI-deepfaked impersonation has turned account recovery, helpdesk reset flows, and high-trust transactions into the soft underbelly of the IAM stack you spent a decade building.
Passarel names the bets your program needs to place this year. We diagnose which apply, deploy the curated partner stack, and operate the program end to end.
Passarel identifies the bets your security program needs to be making in 2026, deploys the curated partner stack for each, and operates the program once it's live.
One firm. One owner. Skin in the game on the outcome.
The five bets
AI-deepfaked impersonation has turned account recovery, helpdesk reset flows, and high-trust transactions into the soft underbelly of the IAM stack you spent a decade building.
Attackers find weaknesses on a weekly cadence. You're testing on an annual one. Automation owns the volume. Reserve human creativity for the work only humans can do.
Compliance frameworks tell you what to have. They don't tell you what's actually catching attacks. We measure the difference and close the gap.
Once they're in, you have minutes, not days. The SOC has to be re-architected around AI-speed triage and response. Tier 0 is the new operating layer.
Every agent your business deploys makes decisions, calls tools, and delegates to other agents. IAM governs humans. Network governs devices. Nothing in your stack governs what agents do at runtime.
How we deliver
Every bet follows the same path. A fixed-fee diagnostic to map which apply and on what timeline. The curated partner stack to deliver each one. Operations to keep the program running once it's live.
One firm. One accountable owner. End to end on the bet that matters.
Selected outcomes
Case study · Operator role · 2024–2025
Joined Pangea as Head of Business Development to lead the pivot to AI detection and response. Built the channel motion and partner ecosystem that positioned the company for acquisition. Eleven months later, CrowdStrike acquired Pangea for $260M as the basis of its AIDR offering.
Result: $260M strategic exit; product line became a named CrowdStrike offering.
Case study · Services P&L · 2013–2021
As Global Managing Director, ran the cybersecurity services P&L across Communications, Media, Technology, and Aerospace. Scaled the business approximately 100X through delivery modernization, automation, and acquisition integration. 1,800-person global org at peak.
Result: ~100X revenue growth; 1,800-person global org; multi-hundred-million-dollar services portfolio.
Case study · Operator engagement · 2026
Through Staris AI, ran continuous attack path validation against an 823,000-line proprietary platform. Surfaced 590 candidates, validated to 6 real, exploitable bugs with PR-ready patches in 7 hours 12 minutes. Shipped the same week.
Result: 99% noise reduction; zero false positives; engineering shipped fixes same week.
About
Steve Curtis is a former Accenture security practice leader and Palo Alto Networks SVP. He has board relationships, deep vendor knowledge, and the pattern recognition that comes from seeing what works (and what doesn't) across hundreds of security programs.
Passarel is the firm he would have wanted as a client. Trusted. Opinionated. In it for the outcome.
What is Passarel? Who founded it? And how does an engagement actually run? Passarel is a cybersecurity advisory firm that names the five bets every modern security program should be making this year, deploys the curated partner stack for each, and operates the program end to end. One firm, one accountable owner. Founded by Steve Curtis and based in Newport Beach, California.